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02 April 2020

COVID-19 Multi Agency Update - Thursday 2 April

Local Resilience Forum

Business and Economic Response and Recovery Group (BERRG) widens call for businesses to donate PPE.

Everybody is aware of the urgent need to make sure that our essential front line services including doctors, nurses and care home workers have the necessary Personal Protective Equipment (PPE) to keep them and those in their care safe.

Cumbrian businesses, which are renowned for their community spirit, innovation, creativity and ingenuity, are invited to support this widened local call for more PPE.

Jo Lappin, Chair of the Local Resilience Forum’s Business and Economic Response and Recovery Group (BERRG) and Chief Executive of Cumbria Local Enterprise Partnership, asked any businesses with spare Personal Protective Equipment (PPE) to get in touch: 

She said: “We’re very grateful to the organisations that have offered their PPE to protect our healthcare workers. We have been delighted by the response, and are very appreciative of the businesses that are going out of their way to help.

“However, currently donations are not keeping pace with demand and I would therefore urge any business that can help to get in touch by this web link -- https://www.surveymonkey.co.uk/r/V9L9DT2

“We welcome donations of any personal protective equipment but would particularly welcome moisture repellent facemasks, which are desperately needed.   

“Your donation really can help to protect our most vulnerable citizens and our most precious assets - our health and social care workers.”

The spare equipment provided will be issued to key medical and social care facilities across Cumbria, with collection available, if needed.

Cumbria County Council

Fly tipping

Remember, all of Cumbria County Council’s Household Waste Recycling Centres (HWRC) are currently closed.  Do not leave bags of waste outside the site.  This is fly tipping, it is illegal and it uses staff and resources that could be helping with Coronavirus in a better way.

Fly-tipping includes leaving items outside charity shops, recycling bring sites, outside the boundary of your property or outside the now closed Household Waste Recycling Centres (HWRC).

A helpful new web page covering lots of information and FAQ’s about waste collection and recycling, is available to view here.

Burning Waste

Please do not be tempted to burn your waste; particularly any household waste as this can cause environmental damage/pollution, generating smoke into the atmosphere; and therefore a health risk to those with respiratory problems and may result in the need for the fire service to attend; therefore drawing them away from more urgent need by the community.

Covid- 19 waste

Government advice is that waste from a house with cases of Covid-19 should be placed in a bag, which is then sealed, placed inside another bag, which is also sealed (so double-bagged but not both tied at the same time) and then stored for 72 hours before being put out for collection.

So the timing of the deposit of the waste into the residual waste bin is all important in order to protect staff.

Bring Sites

Your community Recycling Bring Sites remain open for the time being.  For those who use their Recycling Bring Sites please ensure that you rinse and place only those items listed in the containers for recycling.  Try not to make special journeys to the sites, but use them when you go to do your shopping. 

Please do not leave any items whatsoever around the sites (this is classed as fly-tipping) and please adhere to the social distancing when using the sites (2 metres apart).  Please ensure you wash your hands as soon as you get home.

Cumbria Safeguarding Adults Board (CSAB)

As the situation with COVID-19 develops, Cumbria Safeguarding Adults Board and our partners continue to work together and remain committed to protecting adults with care and support needs from abuse and neglect. 

During these difficult times we want to make sure, the most vulnerable in our communities are safe and that we protect them. Abuse can happen anywhere and take many forms including, physical, emotional, sexual and financial.  To find out more about how to spot the signs please visit our website cumbriasab.org.uk

We are asking members of the public, volunteers and local communities to be vigilant and if they see something, which doesn’t feel right, report it.

Safeguarding adults from the risk of abuse or neglect and the processes in place to make enquiries and protect individuals is very much business as usual.  Please if you see something, say something and report it.

Concerns will always be taken seriously and will be dealt with confidentially.  Professionals will make the necessary enquiries to ensure that the adult at risk is safeguarded from abuse and they are supported to take action and make choices which enable them to retain control over their own life.

If you are concerned that an adult (18 years and over) is at risk of abuse or neglect please call:

Copeland and Allerdale - 0300 303 3589

Carlisle and Eden - 0300 303 3249

Furness and South Lakes - 0300 303 2704

Out of Hours 01228 526690

In an emergency and if the person is in immediate danger, call 999

CSAB will continue to work closely with our colleagues to ensure that we protect the most vulnerable adults in our community. 

Remember see something, say something.


Cumbria Fire and Rescue Service

Fire safety warning issued after wild fire on Cumbria fells

Firefighters from across Cumbria have tackled a significant hillside blaze on the open fells near Keswick throughout the early hours after an emergency call came in at 12.18am this morning (Thursday 2 April).

The incident on the top of Newlands Pass, near Birkrigg Farm, Newlands, near Keswick, required crews from seven fire stations to attend with firefighters tackling an 800m-long fire front at its peak.

Fire crews from Keswick, Ambleside, Windermere, Appleby, Millom, Sedbergh and Whitehaven spent a number of hours tackling the wild fire incident.

The fire has now been brought under control and three fire crews currently remain at the scene damping down the fire.

The cause of the fire is under investigation, but the fire service believes it may have been started deliberately.

Nathaniel Hooton, Area Manager, Cumbria Fire and Rescue Service, said: 

“We are disappointed to see what has happened overnight as it could possibly have been avoided. Wild fires spread quickly, threaten local wildlife and tackling the fire takes a large amount of the Fire Service’s time and resources. This is especially important at a time when we are supporting the national effort to respond to the Coronavirus outbreak and focusing our valuable resources on helping our partners and supporting Cumbria’s communities and vulnerable people.”

The road between Buttermere and Braithwaite was closed temporarily, but is now reopen.

Anyone with any information about this incident can contact 101.

In line with Government guidance people are reminded not to make non-essential journeys, in order to help stop the spread of Covid-19.

Government guidance - https://www.gov.uk/government/publications/coronavirus-outbreak-faqs-what-you-can-and-cant-do/coronavirus-outbreak-faqs-what-you-can-and-cant-do

For more information about fire safety outdoors, go to https://www.cumbria.gov.uk/cumbriafire/services/safetyathome/outdoorsafety.asp


Carlisle City Council

Parks and Green Spaces

Carlisle’s parks and green spaces remain open, but to ensure they stay open for everyone to use, we are advising visitors to follow the Government’s rules to stop the spread of COVID-19. Play areas, Multi-use Games Areas, Outdoor Exercise Areas and the Skate Park remain closed.

This means one form of exercise a day, for example a run, walk, or cycle - alone or with members of your household. When doing this, you should be minimising time spent outside of the home and ensuring you are two metres apart from anyone outside of your household.

When using Carlisle’s parks or green spaces, it is vital that you take these steps:

  • Do not visit a park if you have any symptoms - See NHS guidelines if this applies to you.
  • Stay local and use open spaces near to your home where possible - do not travel unnecessarily. If you have a garden, make use of the space for exercise and fresh air.
  • Observe social distancing, staying at least two metres apart from other people
  • You should only go outside alone or with members of your own household. Gatherings of more than two in parks or other public spaces are not allowed.
  • Avoid touching surfaces (such as gates or hand-rails) and your mouth and face. Please follow Public Health England advice on hand washing including washing your hands as soon as you get home.
  • Keep your dog(s) on leads at all times.
  • Do not use areas of the park that have been closed such as play areas, outdoor exercise areas or sports facilities - these are closed for your safety.
  • Wash your hands when you get home.


Cemeteries and Crematorium

Carlisle Crematorium and our Cemeteries remain open for cremations, burials and essential visits.

  • Please only visit our sites if your visit is essential and you must follow the Government’s rules to stop the spread of COVID-19.
  • Observe social distancing, staying at least 2 metres apart from other people.
  • Do not visit a Cemetery if you have any symptoms. See NHS guidelines if this applies to you.


Allerdale Borough Council

Business support grants

Almost £4m of support has been awarded to businesses across Allerdale affected by the coronavirus outbreak.

As of yesterday (April 1, 2020) Government grants and other financial support, administered by Allerdale Borough Council, have been awarded to 338 businesses in the borough totalling £3.9m.

Some businesses need to apply for the support and can do so via the Council's website. So far 1,193 applications have been made.

To find out more about the support schemes - and to apply if required - go to: https://www.allerdale.gov.uk/en/coronavirus/coronavirus-business-grants-claims/.

Council tax support

If any residents are struggling to afford to pay their council tax we'd encourage you to contact us by calling 0303 123 1702 and speak to one of our customer service advisors.

There are ways we can help:

  • We can reduce the monthly payment by spreading the costs over 12 months, rather than 10.
  • You may also be entitled to help under the Council Tax Reduction Scheme and Hardship Fund.

So if anyone is facing financial difficulties as a result of coronavirus, please do contact us. More information can be found on our website here: http://ow.ly/V92r50z24zX


Copeland Borough Council

A spokesman for Copeland Council said:

Due to the current extreme pressures on our Waste and Recycling collection service, we are unfortunately unable to collect extra cardboard from residents’ kerbsides at this time.

The service is extremely stretched at present due to staffing levels and changes introduced within our teams to allow for social distancing. Combined with the excess cardboard being generated at this time by more people ordering deliveries from home and/or having a clear-out, we must make this restriction.

Accepting excess cardboard means our vehicles fill up much quicker and results in more trips to the depot to unload it, which we don’t have the capacity for in the current circumstances. Therefore we can only collect the cardboard that’s left in your bags, and not extra pieces that are left alongside it as we ordinarily would. We need to make this change for all households; it would not be fair to collect excess cardboard from residents on the start of a round, and then not have space to collect any cardboard by the end of it.

Our advice is to cut up your cardboard so that more can fit in your bag. For the cardboard that still won’t fit, we ask that you store it until your next collection, or failing that, until normal service resumes, although we appreciate this might not be possible for all residents.

Please note that the Government advice is that you should not be making unnecessary trips, and unfortunately a trip to our recycling banks would be seen as unnecessary, and those operated by Cumbria County Council are closed.

We apologise for this necessary restriction and we look forward to collecting all your cardboard when normal services resumes.


South Lakeland District Council

Message from Andy Ash, on behalf of our bin wagon crews:

Hi, my name is Andy and I’m one of your bin crew.

Along with supermarket delivery drivers, retail staff and postmen and women, me and my colleagues are out there, every day, doing our jobs in very difficult circumstances, keeping the essential services going that we all rely on.

Every week our collection crews are picking up waste and recycling from every home in South Lakeland, including many where people are already ill due to Coronavirus or are self-isolating. Every day we are coming into contact with possible infection through your waste and recycling. 

I’d like to ask everyone to please make sure their waste is properly secured in bags when you put it in your grey bin, so me and my colleagues stay safe and can continue to provide these services.

We have also recently suspended green garden waste collections.

We know that the weather has been better, we know lots of you are stuck at home and we know that many of you are using the time to get out into the garden. We know the timing of this isn’t great.

But we’ve had to suspend green bin collections to make sure we can continue to pick up the really essential rounds, and that means protecting grey bin collections.

Like most essential businesses that are still going and providing services, the council has a number of people currently unable to work due to Covid-19 related illness or self-isolation.

Put simply, that means we have fewer bin men and women available at the moment than usual.

We have also had to change the way we make your collections in order to keep me and my colleagues safe.

We use the same type of wagons to collect green waste as we do for grey waste. Usually, on any given day, half of the fleet will be out collecting the contents of your grey bins while the other half is somewhere else collecting green bins.

But usually a grey bin round involves three or sometimes four people in each crew, depending on the size of the round, all travelling in the same wagon, all sat in the same cab.

Now, under the current Coronavirus conditions, to make sure me and my colleagues can continue to collect your bins while working at a safe ‘social distance’, we can only have two of us travelling in the cab of each wagon.

That means we are ‘doubling up’ the wagons on grey bin rounds so we can get round everyone and keep this collection going - which means taking wagons off green rounds and redeploying them to grey rounds. Hence the green waste suspension - we need those wagons to complete the grey bin rounds.

We’re all having to adapt, we’re all having to work differently and we’re having to find ways to try to keep collections going in difficult circumstances.

We regret not being able to pick up your garden waste and grass cuttings at the moment, but please consider the reasons why. We are trying to protect the grey bin collections as our number one priority - and me and all my colleagues are working hard every day to do that.

Thank you for reading. Stay safe.


COVID-19 Update 2 April