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23 March 2020

COVID-19 Multi Agency Update - Monday 23 March

Cumbria County Council


Parents will be contacted by their child’s school to inform them if the school will be open for children of parents who are essential workers. If the school is unable to open, parents who are essential workers will be asked to take their child to another local school. There will be no school transport provision. Uniforms should be worn as usual.

Parents who are not essential workforce should make alternative childcare arrangements.

Nurseries and Early Years settings

We have asked nurseries and early years settings to close to all except children of parents who are essential workers and who cannot make alternative childcare arrangements. This is in line with Government guidance. Parents should be contacted by their child's setting to inform them if they will be open for children of essential workforce, and if not where the nearest alternative is.

Parents who are not essential workforce should make alternative childcare arrangements.

An explanation of 'essential workforce' can be found here.

Local community updates

Cumbria County Council Area Teams are working closely with partners to coordinate support for local communities across Cumbria, particularly vulnerable and isolated people, during the ongoing COVID-19 outbreak.

The county council has published a new webpage at cumbria.gov.uk/coronavirus/communities.asp which residents can access for updates specific to their local area and subscribe to regular email alerts. The county council will continue to update this webpage on an ongoing basis as more information and guidance becomes available, people are encouraged to share updates with their community to support each other as much as possible during this time.

Please only use and share credible and trusted information and guidance from gov.uk, Public Health England, the Department of Health and Social Care, NHS and local agencies including councils and Police.



Carlisle City Council

Sands Centre and Pools closure

Following the government guidance on Friday 20 March, GLL sent the following information to their members last Friday evening.

We understand that at this challenging time, taking care of ourselves and our loved ones is our number one priority.

In line with government advice issued this afternoon, we wish to notify all of our members that will be closing all of our Better centres and gyms across the UK.

The health and well-being of both our staff and valued members is paramount. We have a social responsibility to everyone in the local community to take action to protect ourselves and others.

We are working closely with local public health authorities and all official updates from the government and we will keep you up to date on what is happening going forward.

Allerdale Borough Council

Face to face customer service centres closed

Allerdale Borough Council’s customer contact centres in Workington, Cockermouth, Keswick, Maryport and Wigton will close today, Monday 23 March, until further notice to help tackle the spread of coronavirus.  

The decision has been made to limit face-to-face contact in council buildings to protect the health and wellbeing of the council's customers and employees, and help ensure resources are used to carry out the council's core services and the extra tasks required due to the coronavirus outbreak.  

Offices will close with immediate effect for the foreseeable future, however, the decision will be reviewed in the coming weeks.   

Residents in Allerdale are being encouraged to use digital methods to contact the council where possible, to avoid having to wait on the telephone. There are a range of services readily available on the authority’s website - www.allerdale.gov.uk - and through the myAllerdale mobile app. There is also a webchat facility on the council’s website.    

By downloading the myAllerdale app customers can also have many of these services available to them in the palm of your hand. The app is compatible with Apple and Android phones, and customers should just search for ‘Allerdale’ on their app store and then register for an account.    

Anyone facing financial hardship or potentially being made homeless should contact the council on 0303 123 1702. 

Copeland Borough Council


Coronavirus web page

Copeland Borough Council’s new Coronavirus public information web page provides all the latest news and information regarding its services and support for businesses and communities in Copeland. Visitors can also find links to county wide and national guidance, including medical and social distancing advice, through this page.



Supporting homelessness and victims of domestic abuse

Copeland Council is reminding residents that support is available for the homeless or those at risk of homelessness, and victims of abuse and sexual exploitation.

The Council is reassuring residents that these services will remain accessible, and are vitally important, during the current Coronavirus pandemic.

The homelessness team provide 24 hour support for those in need.

The Prevention and Crisis Support Officer helps those who have suffered domestic abuse or sexual exploitation.

In addition to the role, the council also provides emergency accommodation to ensure victims have a safe place to stay. Some of these properties have been expertly designed specifically for people with children.

To access this support call 01946 598300 or email housing.options@copeland.gov.uk


A message from the Lake District Search and Mountain Rescue Association

The Team Leaders of the twelve Lake District Mountain Rescue teams are deeply concerned about the increased volume of people who are continuing to travel to our area and put local people, team members and other emergency services workers at increased risk of COVID-19. We therefore echo the comments of the Assistant Chief Constable of Cumbria Police - ‘Please stay away.’

We are a dedicated group of over 400 volunteers who have been through some tough rescues and major incidents in our time together. We’ve always been there for you.

However, we find ourselves in a unique situation and needing to focus on our families and our work right now. We must also fully support our NHS colleagues who are under pressure already - many of whom are team members in the Lakes.

We accept that some of you may consider this to be an over-reaction. It is not. For over sixty years we have supported you to enjoy the mountains in every weather. For the foreseeable future we simply need you to return the favour. Please do not come to the mountains. Spread the word as far as you can.


Community Pharmacy Cumbria

As the UK responds to the COVID-19 pandemic, community pharmacies in Cumbria are working tirelessly to ensure that everyone’s medicines and healthcare needs will be met over the coming days and weeks.

Pharmacy teams are a critical part of the NHS and in the past weeks they have seen demand for Over-the-Counter (OTC) medicines, other products, advice and reassurance soar.

Pharmacy teams are under intense pressure at the moment, working on the front line of the health service often without any protection for their own health.

To help pharmacies to cope under the increasing pressure, today Community Pharmacy Cumbria is asking patients and members of the public to:

  • Avoid pharmacies if you are showing symptoms of COVID-19: If you have a dry, persistent cough, fever or shortness of breath, please avoid entering your local pharmacies as you would any other healthcare setting.
  • Be patient: All pharmacies are under immense pressure and working around the clock to ensure that you get what you need.
  • Order medicines as normal: There is no need to stockpile medicines. Ordering extra prescriptions and buying more over the counter medicines than you need will contribute to disruption to the medicines supply chain, which is otherwise robust.

Pharmacies will remain open wherever possible, but you may see that some are now having to reduce the hours during which they can admit members of the public. This is to ensure that pharmacy teams can carry out tasks such as preparing medicines and restocking shelves so that these vital services can continue safely.

Most pharmacies can be contacted by phone and email, and many have their own websites and social media channels - please use these methods to contact your pharmacies if you are displaying the symptoms of COVID-19.

Jeff Forster Chief Officer of Community Pharmacy Cumbria said:

“Community pharmacy teams are a really important part of the NHS, and like all other NHS workers they are under immense pressure at the moment. We are today asking patients and members to the public to take some very simple steps to help protect these teams so that pharmacies can continue to carry out their critical roles and ensure that everyone continues to get the medicines, help and support they need, when they need it.”


Cumbria Police

Pub owners urged to comply with closure instructions

Owners of pubs across Cumbria are urged to comply with government instructions to close or risk facing prohibition notices.

Assistant Chief Constable Andrew Slattery said:

“Owners must close their pubs, keep them closed and leave curtains open to show they are complying.

“Any breach will be subject to prohibition notices, and potentially unlimited fines and may result in the loss of your licence to sell alcohol.

“Police and local authority staff will be actively checking for compliance across the county.”

NHS North Cumbria CCG

Flatts Walk Health Centre

From Monday 23 March Flatt Walks Health Centre in Copeland will not be open to patients - please do not attend the Flatt Walks building.

GP Practices are making plans in readiness for increasing demand, and as part of this from Monday 23 March Flatt Walks Health Centre will be designated for Copeland patients who have displayed symptoms of COVID-19, and who may need additional medical help.

While you can still contact the surgery by phone as normal, you will be directed as appropriate.

Further information will be posted on the Health Centre’s website as it becomes available: https://www.fellviewhealthcare.nhs.uk/

Easy to read Coronavirus advisory posters

The NHS has been issuing these posters on social media - they are a useful respurve for anyone who may want to download and / or display one.

Poster 1

Poster 2


Poster 3


Cumbria County Council COVID-19 Update for 23 March