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14 December 2022

Cumbria County Council - Christmas and New Year period opening hours 2022-23

Cumbria County Council will continue to provide key services over the Christmas and New Year period.

Council offices across the county will be open as normal on Friday 23 December. Limited offices will be open on Wednesday 28, Thursday 29 and Friday 30 December. All offices will be closed on weekends and bank holidays - Christmas Eve, Christmas Day, Boxing Day, Monday 26, Tuesday 27 December and Monday 2 January, and will reopen as per normal office hours on Tuesday, 3 January 2023.

These are the opening times for key services and locations during the Christmas and New Year period:


There will be changes to opening hours over Christmas at Cumbria County Council’s Household Waste Recycling Centres (HWRC’s).

All HWRCs will be closed on Christmas Day, Boxing Day and New Year’s Day. 

All sites will close at 4pm on Christmas Eve and New Year’s Eve. 

Sites will be open during their usual hours on all other days - see below.

HWRC opening hours:

Ambleside, Rothay Holme - 8am - 6pm, seven days a week.

Kendal, Canal Head 8am - 4pm, seven days a week.

Ulverston, Morecambe Road - 8am - 6pm, seven days a week.

Grange-over-Sands, Guides Lot - 8am - 4pm, Thursday - Saturday.

Frizington, Yeathouse Quarry - 8am - 4pm, seven days a week.

Millom, Redhills - 8am - 4pm Thursday, Friday, Saturday, Sunday and Monday.

Penrith, Flusco - 8am - 6pm, seven days a week.

Kirkby Stephen, Hobsons Lane - 8am - 6pm, Friday, Saturday, Sunday, Monday.

Maryport, Glasson Industrial Estate - 8am - 6pm, seven days a week.

Workington, Clay Flatts - 8am - 6pm, seven days a week.

Wigton, Syke Park 8am - 6pm, Tuesday, Thursday, Saturday, Sunday.

Barrow, Walney Road - 8am - 11am and 12 - 4.30pm, seven days a week.

Carlisle, Bousteads Grassing - 8am - 6pm, seven days a week.

Brampton, Townfoot Industrial Estate - 10am - 6pm every day, except Tuesday


Cumbria Highways

Cumbria County Council’s Highways service will operate an out-of-hours service between 12pm on Friday 23 December 2022 and 8am on Tuesday 3 January 2023. There will be full 24-hour cover for Winter Maintenance (gritting) activity, as well as out of hours emergency response throughout this period.

The Highways Hotline number is 0300 303 2992.

You can still report any highways defects or issues via the county council website. If you are a Twitter user you can follow the Highways team @CumbriaHighways and Cumbria Gritters @CumbriaGritters


Windermere Ferry 

The ferry will be closed on Christmas Day and Boxing Day.

It will run on New Year's Day between 10.10am and 5.30pm (times from Ferry Nab). Otherwise, the ferry will operate its usual service, crossing between Ferry Nab at Bowness and Ferry House at Far Sawrey between 6.50am and 8.50pm, Monday to Saturday and between 9.50am and 8.50pm on Sunday. 

If you a Twitter user, you can get live updates and service info @WindermereFerry



Cumbria Library Service will continue to provide key services, including select and collect, online services and home delivery services.

Book Browsing, borrowing and returns will be available in some locations - please check the council website for details of opening hours and available services at your local library.  Other essential services can also be accessed at your library, including adult education courses and registrars.

Opening times at each library will vary during the Christmas and New Year period, however all six main libraries in Carlisle, Barrow, Workington, Whitehaven, Penrith and Kendal will be closed from Monday 26 December - Tuesday 27 December, and Monday 2 January 2023.

For details of the opening times and services available at your local library, please visit www.cumbria.gov.uk/libraries


Cumbria Archive and Local Studies Centres in Barrow and Carlisle will be close from Christmas Eve, and re-open at 9.30am on Wednesday 4 January 2023. Kendal and Whitehaven centres will be closed from Christmas Eve, and re-open at 9.30am on Wednesday 4 January 2023.

The Archive Service online resources will be available throughout the Christmas period.


Registration Service

The quickest and easiest way to access most of our services is online.  Here you can: 

  • Book an appointment to register a birth
  • Order a copy certificate for an event already registered
  • Book a notice of intent for marriage or civil partnership
  • Submit an enquiry form to book a ceremony.   

Our online booking system can used to book appointments or order copy certificates 24 hours a day, 365 days a year - www.cumbria.gov.uk/registrationservice

For death registrations, the medical professional will send us the relevant documents along with a contact phone number for the informant.  Our team will contact you within 2 business days to register the death by telephone.  For full details please see our website for advice and guidance.

Offices are open by appointment only during the festive period:

Christmas Eve - Saturday 24 December - closed

Christmas Day - Sunday 25 December  - closed

Monday 26 December - Bank Holiday - closed

Tuesday 27 December - Bank Holiday - closed

Wednesday 28, Thursday 29 and Friday 30 December - all offices open usual hours

New Year’s Eve - Saturday 31 December January 2022 - closed

New Year’s Day - Sunday 1 January - closed

Monday 2 January - Bank Holiday - closed

All offices reopen usual hours from Tuesday 3 January 2023.

Cumbria County Council will continue to provide key services over the Christmas and New Year period.